1) What is Consumer Arbitration Committee?
Consumer arbitration committees are the institutions that conclude disputes related to consumer transactions and are established to find solutions to disputes that may arise from consumer transactions and consumer-oriented practices.
2) What are the Fundamental Regulations Made in the Regulation on Consumer Arbitration Committees?
With the relevant Regulation, the old regulation was abolished, and the working procedures and principles of the consumer arbitration committees and the procedures and principles related to process and transactions were generally determined.
The Regulation on Consumer Arbitration Committees ("Regulation") (In Turkish) has been published in the Official Gazette dated September 21, 2022 and numbered 31960. The regulations made in the Regulation are as follows;