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BPO Services

Get support from CottGroup®'s expert teams for your needs in HR processes, payroll, occupational health and safety, legal compliance.

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PEO, EOR, BPO Services

Get support from CottGroup®'s expert teams for your needs in HR processes, payroll, occupational health and safety, legal compliance.

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PEO - EOR – BPO Services

Expanding your Business into Turkey

Turkey, among the fastest growing economies, is definitely one of the best places to grow your business. With its booming economy,
geopolitical advantage, remarkable growth opportunities, high-quality infrastructure availability,
hard-working and skilled workforce, the country captivates foreign investors.

The meaning of PEO in Turkish Regulations

The Meaning of PEO in Turkish Regulations

The Turkish government has always prioritized systematic reforms to give legal certainty for foreign companies to invest in Turkey. Turkey has been adopting new regulations to meet the political and economic criteria of the EU. Despite the reforms, Turkey has its own country-specific regulations similar to other countries.

As per the Labor Law (amended on the 6th of May 2016 by Article 1 of the Law No. 6715), a temporary labor relation may be established if there is a holding or another workplace that is affiliated with the same group of companies. The service contract can be signed for a period of maximum of four months. This contract may be renewed twice at most, provided that it will not exceed eight months in total. The employer who employs temporary workers shall not employ temporary workers again for the same work unless there is a period of six months in between. Similarly, the authorized private employment agencies can establish a temporary labor relation with the employer within the framework of the same conditions.

Turkey enacted this law by taking the Directive of the European Parliament No. 2008/104/EC as an example. Likewise, the temporary work relation is regulated with "Arbeitnehmerüberlassungsgesetz" in Germany, and "Bundesgesetz über die Arbeitsvermittlung und den Personalverleih - Arbeitsvermittlungsgesetz, AVG" in Switzerland. Hereby, we would like to emphasize once again that, in order for the temporary work relation to achieve the aforementioned goals, it must be regulated by law, and its term and conditions must be clearly set out. The limit of 4 months period is an important restriction to give as an example in this regard.

If you are considering starting a project without creating a legal entity in Turkey to expand your growth, you should consider Turkey’s legal environment and country specifics about co-employment regulations. Read more

Employer of Record (EOR) Services in Turkey

Regarding the global definition, EOR is a third-party organization that acts as a business partner. EOR usually has a registered local entity in the target country. Thanks to EOR partnership, the client is able to avoid dealing with the local authorities in terms of compliance requirements.

EOR coordinates all tasks for its employees. It is a legal employer who is fully responsible for staff administration and compliance with the regulations. There is no need to provide office space, equipment, training or sign any agreements with the new employees, it’s all done by EOR. Due to temporary labor relation regulations, EOR services have similar restrictions as PEO. In other words, EOR services cannot be used for periods longer than four months as stated in the law.

As it is seen in the above, for indefinite term employments, it is not possible to consider temporary worker agreement as mentioned in the law both for PEO and EOR services in Turkey.

Employer of Record (EOR) service in Turkey
Freelance Services - PEO - EOR – BPO

Why "Self – Employment System" Is Not Applicable in Turkey? Can an Independent Contractor & Freelancer Provide Service in Turkey?

According to the continuity principle in the Turkish Taxation Law and relevant regulations, when a person provides a service continuously (meaning that the service is provided more than once or twice a year as an "incidental income"), the person has to follow one of the below two options in order not to face tax noncompliance. These are:

  1. Establishing a sole proprietorship (or an LLC company with individual shareholder)
  2. Being an employee in a company (being registered to the payroll of a certain company)
Cott Hybrid Service Solution: A mixture of PEO, BPO and ASO

Cott Hybrid Service Solution: A mixture of PEO, BPO and ASO

For multinational companies, having employees in another country via sponsor company services is a fast and simple springboard for testing their economic activity in a new market before undertaking implementation or development missions. Most of the companies do not need to establish a company thanks to Cott Hybrid Service Solution. It is also used to test the relevance of the market as well as the feasibility and success of a project.

The term "ASO" stands for Administrative Services Organization. Like PEOs, they provide outsourced Human Resource Services such as payroll, full HR, leave management, and management of compensation and benefits. The specific services provided vary by ASO .

An ASO does not sponsor employee benefit programs such as health insurance plans but can help the client company to find the best solutions, as well as handling the day-to-day administration.

Cott Hybrid Service approach is usually used for the practical solution of problems such as those arise in service areas that require different expertise from the organization's core business. In general, foreign companies need an employee who has a definite or indefinite term contract which is beyond this context.

Since PEO agreement is not regulated in the Turkish legislation, for a strategic outsourcing project, employment must be closely related to the long-term business strategy of the client in Turkey. BPO or strategic outsourcing means that the clients can find a sub-contractor for activities that are not related to their own skills or core business. The following business functions can meet the requirements.

Cott Hybrid Service Solutions
  • Back office management
  • Information Technology support
  • Accounting, finance, payroll, audit
  • HR tasks
  • Administrative affairs (file archiving, data entry, scanning services etc.)

In the light of aforementioned structures, parties need to cooperate in order to ensure legal compliance in all matters mentioned above. Also, the following items are quite important for the compliance.

  • Employees’ data (including personal data) should be accurate and where necessary kept up to date.
  • Access should be granted to the employee for our leave tracking system and in other necessary systems and environments.
  • An e-mail address should be provided through our domains for the employee to communicate with us.
  • Occupational health and safety training should be immediately provided for the employee.
  • Personal data protection, privacy, and security trainings should be provided. It should be ensured that the employee checks in and checks out on the system due to COVID-19 (time tracking).
  • A system/portal should be provided to the employee to report his/her travels.

Calculate your Payroll (*)

(*) The payroll calculation was created based on Tax and Social Security Deductions for 2021. In addition, payroll calculation depends on many parameters such as the amendments in the cumulative tax base of the employee by months, exchange rates, amendments in legal parameters during the year, marital status, and the number of children.

The calculation to be made with the data here can give an overall idea on an annual basis.

It cannot be used instead of the actual payroll calculation.

Calculate your Payroll

Important Notes

Subcontracted Labor Service Model

Sub-contracting practices are also common in Turkey.

Generally, the sub-employer and the main employer working together in the same workplace and with the same supply chain causes various problems. The sub-employer forms a separate workplace in the workplace of the main employer and receives another social security workplace registration number for its employees.

The crucial point in the subcontractor agreement is that the employee works at the workplace of the main employer.

In addition to the customer's internal workforce, an outsourcing relationship may be built if the customer desires and uses the vendor’s employees for one of the following:

  • Additional tasks that are not part of the customer's core operations, such as shipping, cleaning, or catering services.
  • Customer’s core operations that require special expertise such as in the operational or technological areas.

The authority constantly emphasizes that business administration is a social science, and the main functions of organizations are mainly as follows: Marketing, Finance, Production, Accounting, Human Resources.

Permanent Establishment Risk and BEPS

Thanks to the unprecedented growth of mobile communications, remote work is on the rise. Remote employees can execute their projects and surpass their goals wherever they please. With the significant advantages of the digital communication, it is easier than ever to outsource projects in another county. However, global expansion has its risks. Successful global expansion requires effective planning and diligent insights to understand the financial risks associated with doing business in a new country.

Under the OECD/G20 Inclusive Framework on BEPS (Base Erosion and Profit Shifting), over 135 countries are collaborating with each other to put an end to tax avoidance strategies that exploit gaps and mismatches in tax rules to avoid paying tax.

Permanent establishment (PE) is a tax principle that varies depending on the country; it means that a tax authority deems a business to have a stable and continuous presence in the country and is therefore subject to corporate taxes, withholding taxes, and VAT.

In case a client purchases non-income generating auxiliary and ancillary services, such as preparatory work and back office management, it does not trigger the PE status. Even so, the final authority on status is the local tax authority. The company shall be liable to demonstrate that its activities are auxiliary, and it does not warrant the PE establishment status.

Based on the above-mentioned scenarios (both for PEO and EOR), if a company (Client) is deemed to have PE, it will be subject to all the taxes it would pay for profits generated in the country, according to the local tax obligations. In addition, the company can be levied charges for interest on the taxes, and penalties regarding the period over which the company’s activities took place. The tax authority can consider all parties responsible in terms of unpaid tax duties.

Health and Safety and COVID-19 Risks

General Directorate of Occupational Health and Safety, Family, Labor, and Social Services Ministry determined the measures to be implemented in the workplaces during the COVID-19 pandemic. Most of the new regulations are permanent. The fundamentals of the new regulations are as follows:

  • An assessment should be made about where and how employees might be exposed to the COVID-19 virus. Therefore, the employer must know the current location of the employee.
  • Depending on the location of the employee, employees under high risk should be identified based on city, building, area due to the nature of the job, and their business processes.
  • Individual risk factors, such as chronic illnesses and pregnancy should be identified and recorded, and necessary measures should be evaluated to protect these employees.
  • Protective equipment suitable for protection against COVID-19 should be provided to employees in the workplace.
  • Employees should be informed about the updated emergency plan and they should be made aware of what they should or should not do under the plan.
  • The employer should instruct the employee to stay home for at least 14 days or any such longer period of time recommended by his/her health care provider or the applicable health department.
  • The employer must have information regarding employees’ travels and location in terms of affected or risky areas.
  • Employers must monitor all kinds of leaves and the location of the employee.
  • All employees must follow the recommendations of the employer along with the Ministry of Health and WHO.
  • Employees should inform the employer and workplace physician about their health conditions. In this regard, the employer must be in direct communication with each employee.

Important Obligations and Liabilities

First off, as mentioned above the vendor would enter into a 'co-employment relationship'. For this reason, there shall be shared responsibilities between the vendor and the client besides the responsibilities of the vendor. And the vendor must be in direct communication with each employee as an employer of record. The vendor shall expect to be in cooperation with the client in either case.

  • The employer is obliged to ensure the compliance of other Turkish regulations such as personal data protection, enforcement and bankruptcy, criminal law, and relevant legislation in the context of employment relationship. They can only achieve this by having a close relationship with the employees.
  • The employer shall periodically provide trainings and information to employees about the protection of personal data and privacy and check the obedience to the policies and procedures given by the employer on related issues under the Turkish Data Protection Law No. 6698.
  • The employer shall also inform employees about the processing of their personal data in detail and always be in an easily accessible position for the sake of employees’ applications related to the processing of their personal data under the Turkish Data Protection Law No. 6698.
  • The employer shall pay the amount of lien to the enforcement authorities in cases where there is a seizure of salaries, severance pay, and other payment of employee until the employment relationship or the debt ends under the Turkish Enforcement and Bankruptcy Law No. 2004.
  • The employer shall notify the closest police department about the recruiting and identity information about the recruited employee pursuant to the Law on the Identity Disclosure No. 1774.
  • The employer shall ensure the usage of vested annual leave, marriage, death, paternity and other excused leave, maternity leave, administrative leave, sick leave, and other compulsory leaves stipulated in the law.
  • If there is a wish to implement unpaid leave for employees in the event of incapacity to work due to COVID-19, the employer shall take the written consent of employees. This consent is also necessary for remote work.
  • The employer shall track the travels of the employees within the context of their duties regarding events that can create liability of employer such as work accidents.
  • The employer shall ensure the payment of employee's expenses resulting from their job.
  • Due to the COVID-19 circumstances, employees shall take an official assignment letter from their employer to travel to cities which are banned from entry and exit.
  • The employer shall take all kinds of precautions to ensure occupational health and safety including providing information and training to employees, adapting the health and safety measures to changing conditions, and improving the current situation.
  • The employer shall scrutinize the employee's suitability for the job in terms of health and safety while assigning tasks. To this end employer may monitor the employees’ health with periodic health checks in necessary conditions.

Fixed Term Employment Contracts According to Turkish Legislation

Employment contracts with a fixed term are a valuable instrument with respect to labor laws in many countries. Over time, many firms in Turkey have begun using this type of employment contract as a way to circumvent the grant of various legal rights that come with indefinite term contracts. Issues with the application of regulation persist despite the numerous court decisions and attempts to stop the usage of fixed-term contracts to serve purposes other than those that they are intended to serve.

Please read the full article here.

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Benefits, Payroll and Compliance informed by data and designed for people.

Learn more at

Boss Yönetişim Hizmetleri A.Ş. is proud to be a local payroll partner of ADP in Turkey.

ADP, ADP logo and the slogan "Always Designing for PeopleTM" belong to the registered trademark of ADP, LLC.

Awards for CottGroup® Services

Service Exporters' Association 3rd Prize Winner
Ranked 4th among the Human Resources Management Software developers of Turkey
Ranked 7th as Consultancy Service Provider
Ranked 38th as Service Provider
Service Exporters' Association 3rd Prize Winner
Ranked 4th among the Human Resources Management Software developers of Turkey
Ranked 7th as Consultancy Service Provider
Ranked 38th as Service Provider

(*) Services Exporters' Association - 2019
(**) Bilişim 500 - 2019

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Privacy Policy

CottGroup® companies network ("CottGroup®") includes independent companies with separate legal entities that provide various sections of this website and other websites in the CottGroup® member network; and this Personal Data Protection and Processing Policy applies separately for each CottGroup® member company.

This website you visited is affiliated with Boss Yönetişim Hizmetleri A.Ş. one of the CottGroup® member network companies.

Thank you for visiting our web site and reading our privacy and security statement.

Basic Information About Our Approach To Data Security And Privacy

CottGroup®’s network of companies (CottGroup®) has dedicated itself to ensuring the security of your personal data in all of its information systems. For CottGroup®, privacy and security matters form the basis of the relation between us and our customers. CottGroup® understands your particular concern about your confidentiality and security and place utmost importance on that matter.

CottGroup® consists of multiple independent members which provide various sections of the websites in CottGroup®’s network of members. Please click here to see our current member companies. New members to be added to the CottGroup®’s network of members in future will also be viewable by clicking the same link.

Information that you will be disclosing when using this web site may also be controlled by any other firm among the members of CottGroup®’s network in order to enable us to secure the control, inspection and security of the said data at the utmost level. Each independent member shall be legally liable for any data controlled and inspected by it.

CottGroup® Privacy Statement is applicable to all data processed by CottGroup®, including Personal Data collected or transmitted via our websites in CottGroup®’s network, our software and self-service applications, mobile applications or social media accounts and other online or off-line channels.

Protection of Personal Data

CottGroup® acts in the capacity of a data controller in line with KVKK no. 6698 and provisions of any other legislation applicable to the protection of personal data. Accordingly, personal data shall be processed only by CottGroup® personnel authorized to implement any privacy and security policy as well as services falling within the scope of duty of CottGroup®’s management office and the personnel named in the privacy and security authorization matrices, and those natural/legal persons authorized by CottGroup® for such purpose by fulfilling the condition of informing the data subjects. For details, please click the Personal Data Protection and Processing Policy.

Electronic Messages

Subject to communication consents provided by you during your communication with us regarding electronic (e-mail) messages and through any other CottGroup® channel, you will be deemed to have accepted to receive e-mail messages through your contact details, for the promotion of services offered by CottGroup® and its business partners, information on new products and services, announcements on issues regarding legislation, and other matters that may be of interest for you. In this respect, you may contact CottGroup® to request that messages are no longer sent to you through one or more than one communication channel.

Log Data, Cookies and Web Beacons

Cookies are program bits that are usually in the form of text files that may be embedded in laptops, desktop PCs and mobile devices, which collect various data.

Cookies may be used to collect the following data:

  • Internet Protocol (IP) address,
  • Domain name of the computer that you use for connecting to the website,
  • Date and time of your connection and the time you spend on the website.
  • Link of the page over which you connect our web site or the address of another CottGroup® website
  • Information about your computer, your browser’s brand, your operating system, Java support, flash version, your screen definition and connection speed and similar data,
  • Details of the page on the computer that is used for connection when a request is made from our web site,
  • Volume of the data in bytes, transferred on our website,
  • Contents of traceable cookies,
  • CottGroup® websites use temporary session cookies to render your online activities secure and to enhance the website performance;
  • Areas such as Login time, Username and User ID that are necessary for our software and self-service applications ("Applications");
  • Details of the URL over which the User has transmitted his last request through the Applications
  • Your browser’s language

Please click Cookie Policy for details.

Purpose of Using Your Data

We may use your personal data which we record during your visits to our website, via automated or non-automated means, or which you may disclose to us in communication forms, e-mails or via other electronic transactions, primarily for the purpose of satisfying your requests and subsequently for ensuring improvement of the services offered to you. Overall purposes of use of such data may be listed as follows:

  • To contact you,
  • To enable your access to the website or self-service options, by performing operations regarding your online account, including but not limited to the provision of a username and password,
  • To answer questions received from you,
  • To provide information about legislative changes and other important matters,
  • To ensure the administration of our website,
  • To improve our service quality.

Please do not disclose such data that you would not want us to collect for the purposes above. Please remember that unless you provide such data, we will be unable to contact you, and that your certain data may still be collected by means of cookies during your visit to this website.

Data Security

CottGroup® places utmost importance on the security of your data. CottGroup® places utmost importance on the security of your data. We take measures conforming to sector standards to prevent unauthorized collection and use of your data. Exchange of information on the İnternet is not generally secure. Therefore, we recommend you to exercise due care by user when exchanging information through our websites and online systems. If you don't take this care, CottGroup cannot guarantee you about security of your information and communication on the web-site or capture them by third parties.

When your information arrives at CottGroup®, it is protected in accordance with our security and privacy standards. Your data are stored for the purposes set out above and only for the durations required by the needs of our business process or as prescribed by law.

Data Transfer

We may transfer the personal information we collect about you to other countries different from the country we collect the data, as we use their services of the internet service providers, hosting companies, e-mail providers, domain providers (for example: Microsoft 365). Data protection laws and regulations applied in these countries may differ from the laws applicable in Turkey.

Hereby, we will protect your information in accordance with the applicable law as described in this Privacy Policy while transferring to other countries.

Protection for Children’s Online Activities

We support parents willing to supervise and control online activities of their children. In no event do we ask children on purpose to share their personal data. If we come to know that a person whose personal data are collected by us is younger than 13 years old, we may use such data to try to promptly inform his/her parents. This rule shall be applicable for age 16 under the European Union General Data Protection Regulation (GDPR).

Designing New Processes in Line With Privacy Rules

CottGroup® takes the most appropriate technological and organizational measures to ensure confidentiality when developing new systems and applies necessary developments for the processing of personal data in line with their intended purposes (Privacy by design).

Should you have any queries about this Privacy Policy, please click the link.

CottGroup® website:

Personal Data Protection Policy

1. Purpose and Scope

CottGroup® companies network ("CottGroup®") includes independent companies with separate legal entities that provide various sections of this website and other websites in the CottGroup® member network; and this Personal Data Protection and Processing Policy applies separately for each CottGroup® member company.

You may access our group companies within the CottGroup® Member Companies Network via following link.

The website you visited is affiliated with Boss Yönetişim Hizmetleri A.Ş., one of the CottGroup® member network companies.

The main objective of this Personal Data Protection Policy (the "Policy") is to provide explanations regarding the personal data processing activities carried out by the Company pursuant to the law and the systems adopted for the protection of personal data and, in this context, to provide transparency by informing the people whose personal data is being processed by our company.

This Policy applies to all activities managed by the Company regarding the processing and protection of personal data by the Company along with the relevant detailed data procedures.

2. Definitions

KVKK: Personal Data Protection Law numbered 6698

GDPR: EU General Data Protection Regulation

Data Processor: The natural person or legal entity that process data on behalf of the data controller with the authority given by the data controller

Data Controller: the one who defines the purpose and the means of processing personal data and responsible of the data recording system management

Data Subject: a natural person, includes but not limited to an employee, customer, business partners, stakeholders, authorities, leads, candidate for recruitment, intern, visitors, suppliers, employee of business partners, third parties of the Company and its affiliates with whom they have a commercial relationship, whose data is processed.

Explicit Consent: consent that is related to a specific issue based on information and expressed with free will.

Personal Data: any information related to a natural person whose identity is known or could be identified.

Sensitive Personal Data: Biometric and genetic information related with race, ethnicity, political or philosophical opinions, religion, sect or other believes, appearance, union memberships, health, sex life, convictions and security measures etc.

Processing of Personal Data: Any kind of operation performed on data such as obtaining, recording, storing, preservation, modification, reorganization, disclosure, transfer, takeover, making available, classification or preventing the use of personal data in fully or partially automated or non-automated ways, provided that it is part of any data recording system

Anonymization of Personal Data: to render data in such a way that it can no longer be associated with an identified or identifiable person even when the personal data is matched with other data.

Deleting Personal Data: to delete or to render personal data in such a way that it is no longer accessible or reusable for the users

Destroying Personal Data: rendering the personal data to make it inaccessible, unrecoverable and not useable by anyone

Company: Data controller CottGroup® companies.

KVK Board: Turkish Personal Data Protection Board

KVK Authority: Turkish Personal Data Protection Authority

3. Policy

The Company has different policies that cover protection of personal data along with the information security as regards certain work activities and functions. Unless this Policy has additional provisions or higher standards for the protection of personal data, the other different data protection provisions of the company shall prevail.

The relevant regulation provisions shall be first to apply in processing and protecting personal data; and if there happens any contradiction between the articles of this Policy and the legislation, then current legislation clauses shall prevail.

Herein this Policy is prepared in accordance with the rules and procedures foreseen in KVKK and related law for the protection of personal data. In his context, as Data Controller is also liable to prevent illegal processing of personal data and access and protect the personal data from being accessed illegally in accordance with KVKK, he/she must take all necessary technical and administrative measures.

4. Principles To be Followed While Processing Data

Our Company acts in accordance with the following general principles in all of its Personal Data Processing activities:

  • Personal data must be processed lawfully, fairly and transparently,
  • Personal data can only be collected for specific, explicit and legitimate purposes,
  • Personal data must be adequate, relevant and limited to what is necessary for processing,
  • Personal data must be accurate and kept up to date with every effort to erase or rectify without delay,
  • Personal data must be kept in a form such that the data subject can be identified only if is necessary for processing,
  • Personal data must be processed in a manner that ensures the appropriate security,

5. Personal Data Collected

Your personal data collected by our company varies according to the quality of the relationship with our company and the legal obligations. Your personal data collected can be listed as follows:

  • Identity Information (liable to amendments as per to requirements, ID number, name, surname, passport number, if the ID card shared, the information on the card, photo, etc.)
  • Contact Information (E-mail address, phone number, mobile phone number, address etc.)
  • Client Information (client number, client income information, client profession information, vehicle registration plate, training information etc.)
  • Family members and Proximity Information (identification, contact information and professional, training information of the Data Holder’s children, spouses, in particular in relation to employee candidates, etc.)
  • Customer Transaction Information (CDR (call detail record), call center records, credit card balances and extracts, payment receipts, client bank orders, and relevant information taken under record in regards; these are directly related to natural persons and the orders)
  • Physical Security Information (enter-exit records, visit information, camera records etc.)
  • Process Security Information (website password and password information, etc.)
  • Risk Management Information (associated with Data Subject, address register system records, IP address tracking records etc.)
  • Financial Information (in case of legal follow-up, credit card debt, loan amount, loan payments, debt balance, receivable balance in line with the information by the authorities etc.) and accounting information with related records.
  • Employee Candidate Information (CV, interview notes, personality test results etc.)
  • Legal Procedures and Compliance Information (data on the documents such as court and administrative authority decisions etc.)
  • Audit and Inspection Information (Information on any record and transaction relating to the legal pursuit and our rights associated with the Data Subject)
  • Sensitive Personal Data (data on health, data on criminal convictions and security measures,)
  • Claim/Complaint Management Information (information and records about the demands and complaints made to our Company regarding our services related to the person etc.)
  • Reputation Management Information (information collected in order to protect the commercial reputation of our company etc.)
  • Audiovisual Data (photos, camera records, auditory recordings etc.)
  • The Personal Data types listed do not include all your processed data and personal data similar to the data listed by our company may be processed.

6. The Purposes of Processing Personal Data

Our company informs data subjects during obtaining personal data due to KVKK and related legislation. In this context, the Company makes a notification/information regarding the purpose of data processing, transfer of the data and to whom the data shall be transferred, the method of collecting personal data and the legal purpose of collecting personal data.

The purpose of processing personal data information varies according to the relationship between the company and personal data subject and legal nature of the business.

The purposes of processing personal data by the Company are as follows:

  • Within the scope of the company based commercial activities, planning and business development tasks, etc.
    • Realization of legally required transactions, performance of obligations,
    • Declarations made to official institutions,
    • Activities related to the establishment and execution of contracts
    • Managing, conducting, planning and improving client relations.
    • Activities for the realization of post-contract services
    • Monitoring, planning and execution of consultancy activities
    • Monitoring, planning and execution of financial and accounting activities
    • Planning and execution of information technologies and data security activities
    • Planning and execution of physical and electronic / network security activities
  • Increasing brand awareness;
    • Planning and execution of actions aimed at increasing the level of perception about corporate activities and brand
    • Planning, management and execution of organizations, meetings, invitations and events
    • Managing the client satisfaction processes during and/or following the completion of service offering processes
    • Activities for receiving, evaluating and finalizing demands and complaints,
    • Realization and follow-up of transactions and activities to fulfill the obligations arising from the contractual relationship
  • Within the scope of planning, execution and management of corporate relations;
    • Managing, conducting, planning and developing relations with suppliers / business partners
    • Building and conducting corporate managerial communication activities
    • Building and conducting external trainings
  • Within the scope of legal, technical and commercial security measures among parties in relation with the Company data is processed under;
    • Notifying the relevant authorities / institution and/or conducting responsibilities within the audit processes
    • Assuring security measures on physical and electronic environments for the parties the Company is involved with
    • Keeping records as per to commercial security measures and organizing, conducting and auditing these measures for the parties the Company is involved with
    • Assuring the applicable activities are being conducted in regard with data accuracy and making sure the data is up to date
    • Planning and/or conducting the Health & Safety processes
    • All guest entrances – exits are recorded within the legal requirements and applicable to the legislation

7. Methods of Processing Personal Data and Its Legal Ground

Personal data can be obtained/received by parties who are data subject and/or third parties who have explicit consent from the data subject.

The obtained personal data can be processed by collecting, saving, editing, configuring, storing, adapting, changing, using, transferring, deleting, destroying and anonymizing.

Personal Data may be processed by one or more of the above methods without the explicit consent of the data subject in the presence of one the legitimate reasons listed in Article 5 of KVKK:

  • Explicitly prescribed in laws and any relevant legislation.
  • Being legally mandatory for the person cannot grant consent due to physical incapability or legally forbidden to grant consent in regards with other’s living rights
  • Requirement on processing personal data of the parties subject to a contract / agreement, due to the execution of a contract / agreement.
  • Legally being mandatory for the data controller to fulfil the legal liability.
  • Publicized by the relevant person directly.
  • Legally being mandatory to be processed for a granted right to be conducted, used and/or protected
  • Processing personal data for legitimate purposes without contracting the basic rights and freedom of the relevant person.

8. Retention and Destruction of Personal Data

  • Our company takes into account the law and legislation that is in place during processing the personal data. Within this scope, the retention and period of limitations are taken into account on Personal Data Protection activities. In case the processing activity is disposed, and there is no further legal ground to store personal data, relevant data is to be deleted, destroyed and/or anonymized. The personal data shall be subject to retention, disposal or anonymization upon the demand of the data subject and/or the Company’s periodic control in which the Company realizes the reason to process the data is no longer available, due to the Article 7 of KVKK and other related legislation.
  • The personal data transmitted to us by mistake in any way or in cases where it is understood that the will of the data subject is not directed to give explicit consent, is immediately destroyed by our Company by methods in accordance with the Law.
  • Our company will not keep personal data for longer than necessary, in connection with the reason for the collection of the data, so as to allow identification of the data subject.
  • Our company can only store personal data longer than advised, in order to protect the rights and freedoms of the data subject in line with applying technical and organizational precautions only to serve public welfare, scientific or historic research or statistical research.
  • Including the retention period for each category of personal data and the legal obligations that the Company has to store data, the criteria used in identifying this period are specified in our Company's Personal Data Retention and Destruction Policy and will be applied in all cases.

9. Transfer of Personal Data

a. Local Transfers

Personal data is not transferred to any third party without an explicit consent, unless it is legally required due to KVKK, relevant legislation and cases where it is mandatory to be shared with the external parties due to administrative / juridical cases. However, as per to the Article 5 and Article 6 of KVKK, in case legal grounds are present and it is legally required, on third party transferred, consent / explicit consent will not be observed.

Our Company fulfills its obligation to inform the Data Subject regarding this transfer. Accordingly, the institutions, organizations and / or persons that can be transferred are listed below.

b. Transfers to Abroad

The Company may transfer the personal data abroad by obtaining explicit consent of the data subject along with taking appropriate and necessary security measures foreseen in KVKK and related legislation. For the situations in which the explicit consent of the data subject is not sought, it is considered whether the country that the data will be transferred, is in "adequate country" stature and has enough protection or not. If the Authority considers that the transferee country is not in adequate country statute, the Authority approval should be taken, and a data transfer protocol should be signed to guarantee enough protection.

c. Parties Conducting the Transfers

  • Within the scope of the Labor Law, Obligations Law, Income Tax Law and Procedures, Commercial Law , Private Employment Agencies and relevant legislations,
    • Related public institutions and organizations,
    • Competent authority,
    • Tax offices work place inspector, İşKur, regional labor and SGK can be share with administrative institutions and organizations.
  • Apart from these, our Company shall not disclose your personal data in accordance with Articles 8 and 9 of KVKK and take all security measures specified in the relevant legislation;
    • Cott Group Companies, (Here you can find current list of CottGroup® Companies.)
    • To business partners, suppliers, business partners that we cooperate with at local and/or abroad,
    • Data can be transferred to externally supported law offices, courts and other official and judicial authorities upon request.

10. Measures Regarding the Provision of Data Security

Our company takes technical and administrative measures to prevent data breaches to ensure the security of personal data. In this context, our Company;

  • Administrative measures;
    • It conducts a risk audit to identify existing risks and threats.
    • Awareness studies for employees are conducted periodically.
    • There are personal data security policies and procedures.
    • It works to minimize personal data as much as possible by adopting the concept of data minimization.
  • Technically;
    • Ensuring cyber security,
    • Monitoring of personal data security,
    • Ensuring the security of environments containing personal data,
    • Storing personal data in secure areas and cloud computing systems,
    • Information technology systems procure, develop and maintain the necessary software and hardware measures, taking personal data in accordance with the conditions required by the law.

11. Data Protection Officer (DPO)

  • The Data Protection Officer have specific responsibilities in respect of procedures and is the first point of call for Employees/Staff seeking clarification on any aspect of data protection compliance.
  • Data Protection Officer, who Board of Directors considers to be suitably qualified and experienced, has been appointed to take responsibility for Company’s compliance with this policy on a day-to-day basis and, in particular, has direct liability for ensuring that Company complies with KVKK and GDPR, as the authorized person of the Company does in respect of data processing that takes place within their area of responsibility.

12. Data Inventory

CottGroup® has established a data inventory as part of its approach to address risks and opportunities throughout its KVKK and GDPR compliance project.

CottGroup®’s data inventory determines:

  • business processes that use personal data,
  • processed personal data,
  • processed sensitive personal data,
  • data subject,
  • collection method of personal data-source of personal data
  • purpose of processing personal data,
  • legal reason for processing personal data,
  • retention period of personal data
  • mediums where personal data stored
  • destruction methods of personal data,
  • any kind of data transfers,
  • recipients/recipient groups to whom personal data transferred,
  • method and purpose of transfer,
  • technical and administrative measures.

13. Rights of The Data Subject

Within the scope of Article 11 of KVKK the data subject has the following rights and if he/she wishes, he/she can use his/her rights by reaching the data controller in the methods determined by him/her:

  • To learn whether personal data is being processed,
  • To make requests regarding the nature of information held and to whom it has been disclosed,
  • To learn the processing purpose of personal data and whether it is used in accordance with this purpose,
  • To be informed about the third parties that the personal data is transferred in local or abroad and to make notification as regards the transactions made,
  • To demand correction for the personal data that is processed as deficient or incorrect and to notify third parties about this,
  • To demand deletion or annihilation of the personal data of which reason to process is no more available, even if the data is processed in accordance with the related law,
  • To object any result against the data subject,
  • To demand compensation in case of any damage caused by illegal processing of the personal data.

14. Exercises of Rights of Data Subject

In accordance with KVKK regulations; in cases you have inquiries on your rights, mentioned hereinbelow, by completing the Data Subject Application Form you can send it to the address; Astoria Towers Kempinski Residences Büyükdere Caddesi No:127 B Kule Kat:8 34394 Şişli-İstanbul/Türkiye along with ID verification documents either by hand or via postage services or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. All queries will be answered within 30 days of receipt.

If the transaction requires an additional cost, the tariff set by KVKK will be charged.

CottGroup® website:

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Due to the Covid-19 Coronavirus pandemic to secure the health of our employees our business operations are held remotely until further notification. CottGroup® will have its business processes carried out efficiently and smoothly thanks to our BCP plans and strong technological infrastructure. As always, our customers and business partners will be able to reach us via our phones and e-mails.